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Why isn't my transaction going through?

There are a few different possibilities for your payment not processing. Most times you will need to give your credit card company a call to let them know that you are trying to place this order. The transaction is usually a high amount and sometimes this gets flagged as unusual activity on your card and blocked from going through. A call to your credit card company usually will clear this up. Another reason could be that you have incorrectly inputted your card number, expiry date or CVV number on the back. Please ensure that everything is correct and you have called your credit card company before calling us as we will likely get the same result.

Updated on 02 Apr 2024