Reviews

Celebrating 10 years

Discover the assurance of our 10+ years in the industry with over 1,000 verified reviews. Become a part of our thriving community, showcasing Voltbike's reliability and commitment to our customers. Join us for dependable rides and a supportive network that's always got your back!

Based on 2688 reviews
84%
(2249)
11%
(298)
3%
(69)
1%
(35)
1%
(37)
Sales pitch sucked me in

Wanted a mid drive bike for ease of switching ties for winter riding. Said this motor was sufficient/great fir climbing hills. I need to use PAS 5 to go up a not very steep hill & it gasses me out. Health reasons is why I got an ebike in the first place. I'm mad at myself for selling my old ebike as I have to sell this before buying another....from a different company. Other than that it's a well built bike. Just not powerful or geared right.

r
Polo Shirt
richard johnson
size

quality seemed good but the sizing is off. i bought a XL which i normally wear an it was too small. no XXL is available

r
T-Shirt
richard johnson
size

i was disappointed with the sizing. the quality seemed good but the XL size, which i normally wea, was far too small. no XXL is available

Can not give a full rating as I can not take the one that came with the bike off. It was put on way too tight. So I have not been able to use it. I e mailed you last week my concerns but have not got any response.

V
Pannier Bag
Victor Lapenna

Bag is sturdy and holds a lot.

V
Elegant
Victor Lapenna

Excellent bike, enjoy it tremendously!

K
Half Twist Throttle
Keith Harrison
The overall service 9 out of 10, good people & overall service really really good. Owner of a Yu...

Same as per above

Replacement for my wife

I mean i purchased a step over in the smaller frame size in the yukon. It was too big for her so I am using it and repurchased a step through for her. Replacing the bike not the wife.

YUKON 750

I have owned a Yukon 750 for 4 or 5 years. I have over 1900 kms on it. I have never had a problem with it. At 1850 kms i took it in for a service. It did not need chain, sprockets or brakes. (I used it for commuting so not much braking)
I reprogrammed it for more power, using a YouTube video, on the second day I owned it.
I wore out one set of tires and replaced the tires with original style tires. I also replaced the inner tubes.
The throttle is super handy for starting out by pushing and standing on one pedal. The power is a little less smooth than a mid drive but it is unaffected by gear shifting which is the main problem with a mid drive bike.
I have nothing but praise for the voltbike. My battery has only degraded a little.

D
Yukon Step-Thru
Darryl Wiebe
Yukon step through

My wife and I love our Voltbike E-bikes! Very well made and work perfect for what we use them for (paved and gravel trails)

Great commuter bike

I have purchased my Yukon750 about three months ago. It is my first e-bike and has become my daily nice weather commuter (around 30km every day) = I just cracked the 1,000 km mark. As I never owned an e-bike before, I cannot compare it to others but I do very much like the bike: It is very easy to handle, has big wheels, great grip due to the fat tires and good battery range/life (I do not loose a single bar on the daily commute). If the performance keeps up as is - I highly recommend this e-bike for anyone who is looking for an effortless and reliable e-ride.

B
Controller - External
Brian Sponselee
New controller

Needed a new controller for an older bike, the service was great and delivery was prompt even with stove supply issues. Very happy with my purchase

r
Display Bracket
robert duncan
Display bracket

I like that they supply bushings for smaller dimension handle bars.the fit was perfect

A
Kodiak
Alison M
power + freedom!

The bike is so much more powerful and smooth than expected. The freedom of not having to find parking for a car and experiencing the fresh air while zipping around town with ease is epic! It makes running back to the grocery store for one last item so much fun!

B
Key Lock Assembly V2
Bernard Coté

Key Lock Assembly V2

N
Box Four 8S Cassette
Neil Mckinnon
Fantastic service and customer service

Fantastic customer service

J
Color LCD Screen - Deluxe
Jacynthe Landry
Super !

Fonctionne très bien. Livraison rapide.

Planetary gears

Thanks for the accurate analysis from your online tech. He/she told me what part I needed for my repair; created a link to order the part and added a link to show me how to do the repair myself. The part needed arrived at my house quite quickly and I was then able to perform the repair on my own. The bike is now working as intended.

C
Front Rack
Christine
Rack doesn’t fit Mariner

Ordered front rack based on description stating this rack suitable for Mariner. Bolt holes in wrong places; no way to attach it.
Company rep unable to find solution and authorized return. Cost to return via Canada Post $30- cost $10 to have it shipped TO me via CP, resulting in me spending a total of $40 in shipping for a $60 item.
Very disappointed and dissatisfied.🙁

S
Front Light
Shanoon Bennett
Still not fixed. Still no light

Didn’t fix the problem Still no light need more trouble shooting advice

D
Outback
Darryl Wiebe
Outback and Yukon

I bought an Outback and my wife bought a Yukon, love these bikes! They came as communicated, the accessories we bought are great, and the bikes work amazing!

**** Shipping

Bikes are free shipping with-in 5 days. Parts not so much. Charged me $10 for shipping and never left warehouse for 9 days and then canada post was 6 days. Two weeks for a front quick release sucks. Will be from local bike shop next time. Nice bikes though.

A
Trunk Bag - Delux
Alain Dubois
Avis de satisfaction VoltBike

Bonjour,
Je suis très satisfait de l'achat des 2 vélos Voltbike malgré le fort que le délai de livraison a été long. De plus, j'avais commandé deux miroir (gracieuseté à l'achat) et il n'y en avait que un. Par contre j'en ai actuellement 2 en commande pour le bout des poignées car celui de la barre n'est pas efficace on ne voit que notre épaule. Les vélos
semblent de très bonne qualité.
Merci Alain Dubois

R
Elegant
Roger Pelchat
Voltbyke

The only weakness in my opinion and that of my friends who bought a VoltByke through me, among the four VoltBykes. "Between the purchase and the official shipping, it's too long! As for the product, we really like it!

A
Bravo V2
Anonymous

Très satisfait