Needed a new controller for an older bike, the service was great and delivery was prompt even with stove supply issues. Very happy with my purchase
I like that they supply bushings for smaller dimension handle bars.the fit was perfect
The bike is so much more powerful and smooth than expected. The freedom of not having to find parking for a car and experiencing the fresh air while zipping around town with ease is epic! It makes running back to the grocery store for one last item so much fun!
Thanks for the accurate analysis from your online tech. He/she told me what part I needed for my repair; created a link to order the part and added a link to show me how to do the repair myself. The part needed arrived at my house quite quickly and I was then able to perform the repair on my own. The bike is now working as intended.
Ordered front rack based on description stating this rack suitable for Mariner. Bolt holes in wrong places; no way to attach it.
Company rep unable to find solution and authorized return. Cost to return via Canada Post $30- cost $10 to have it shipped TO me via CP, resulting in me spending a total of $40 in shipping for a $60 item.
Very disappointed and dissatisfied.🙁
Didn’t fix the problem Still no light need more trouble shooting advice
I bought an Outback and my wife bought a Yukon, love these bikes! They came as communicated, the accessories we bought are great, and the bikes work amazing!
Bikes are free shipping with-in 5 days. Parts not so much. Charged me $10 for shipping and never left warehouse for 9 days and then canada post was 6 days. Two weeks for a front quick release sucks. Will be from local bike shop next time. Nice bikes though.
Bonjour,
Je suis très satisfait de l'achat des 2 vélos Voltbike malgré le fort que le délai de livraison a été long. De plus, j'avais commandé deux miroir (gracieuseté à l'achat) et il n'y en avait que un. Par contre j'en ai actuellement 2 en commande pour le bout des poignées car celui de la barre n'est pas efficace on ne voit que notre épaule. Les vélos
semblent de très bonne qualité.
Merci Alain Dubois
The only weakness in my opinion and that of my friends who bought a VoltByke through me, among the four VoltBykes. "Between the purchase and the official shipping, it's too long! As for the product, we really like it!
Très satisfait jusqu’à présent
Tout s’est bien passé pour la livraison
needed help and had a quick answer and helped solve my issue
Very good at smoothing out cracks, rocks, etc on the trail/road. I coupled this with the wider comfort seat. The combination really provides the ultimate ride. Both are highly recommended.
Very good for a sit-down rider like me (71 yrs). Combined with the suspension seat post, you get a nice, cushy ride. Let's me extend the time and distance that I can travel on each outing.
The overall quality of the bike is pretty good, would have been nice to have a color choice through. Does not come with a chain guard, which it should, first ride on it, my pants caught and pull chain off. I had a Bafang mid drive previous to this one, and I noticed that some of the features on the screen are locked, so I am limited to what I can set/program. Not happy about that. I think the 32T front sprocket is little too small, I put in top gear, pedal as fast as i can and can only get to about 25-28 km/h. There is a lot of power so having a larger sprocket should not affect that. I can climb some pretty big and steep hills in 4 or 5the gear, so a bigger sprocket I would just have to shift down a little more. I did find response time for questions very slow, if at all. At first before I bought it was good, usually within a few hours to 1 day max, once I bought it, took up to 7 days for a response if at all. I still have questions i am waiting on for answers, but I have official given up trying to get answers. I have posted on the website contact chat thing, on Facebook messenger and even direct email to the sales person. And nothing,
As a first ebike I think it is pretty good, but as a person who has built 3 ebikes previous to this, I am a bit disappointed. I would really like to be able to make some programming changes. Most of my friends can connect to their bike with an app, so that would be nice as well.
Took forever to get the motor, phoned several times and emailed without any success.
Finally when I was able to talk with someone the order couldn't be found.
I have an order in right now and I have heard nothing on a delivery date or if they have the order.Terrible way to run a company.
New to Ebike but experienced rider. Love my bike as it’s keeps me riding as a senior. I live in a hilly area and now it’s easy to go on 25-65 km daily rides. The battery life and the build quality is excellent. I enjoy the the step through model as I can easily mount and dismount safely without having to lift a leg over the seat as well as stand erect at a stop light or a prolonged stop. Highly recommend!
J'adore mon vélo! Conception solide, excellente capacité de la batterie, confortable. J'adore. Étant dans l'incapacité physique de pédaler (sauf pour quelques tours), je voulais un vélo capable de rouler en mode électrique sans efforts. Ça fonctionne super bien, j'ai enfin la liberté de retourner en vélo.