I no longer feel the bumps! What a difference! We did have to adjust the suspension to lower the tension. That also dropped the seat height a bit which I needed as there was no room left on the post to lower the seat.
I have always had great customer servie when dealing with volt bike and when I had to replace my previouse voltbike due to thieft, the again did not disapoint. This time I purchased the Enduro and am really enjoying it.
We have a wedge mirrors on both our bikes, they are the best mirrors we have had, highly recommend
Ordered a part - almost a month later you sent me an email saying i needed to pay a tariff charge, which I did and then waited another month to find out when I called that the part hadn’t even been shipped yet. When I asked if anything could be done I was told no. I sent an email asking to talk with someone about the the $20 I spent to expedite the shipping from my original purchase and didn’t even get an email back. You’re better than that Volt. If I didn’t have to order volt I would reconsider my options and I know I won’t be buying a volt for my next e-bike. Great product poor customer service has been my experience.
We received our kodiak2 a couple weeks ago and within less than 50km of riding the motor failed. We did all the basic troubleshooting steps, checking connections etc, but still not working. Their voicemail for service is full and they didn't respond to our emails. Thankfully there is a local bike shop partnered with them here in Victoria to try and fix it, but otherwise we'd be hooped. Very very disappointed.
Purchased these replacement tires. I noticed that the rear tire that originally came with the bike was starting to break down around the rim and bike had a bit of a wobble. I purchased the replacement tires and they seems to be working well and the wobble has disappeared. I'm happy with the replacements. I guess my only con feedback is that the original tires didn't seem to hold up very well. I've been riding this bike as a commuter bike for ~3years (summer only) and original tire already started to fall apart at the rim which necessitated this replacement purchase.
Je voulais prendre un moment pour souligner l’excellent service de Voltbike! Mon conjoint a acheté un Voltbike Enduro et, après l’avoir essayé et vu à quel point nous sommes satisfaits du vélo, j’ai décidé de commander le mien à mon tour. 😊
J’ai également été très satisfaite du service à la clientèle. Lorsque j’ai téléphoné pour avoir plus d’informations, j’ai eu la belle surprise de pouvoir être servie en français. C’est vraiment apprécié!
Je n’ai pas encore reçu mon vélo, puisque je viens tout juste de le commander, mais jusqu’à présent, mon expérience avec Voltbike est vraiment positive. J’ai très hâte de recevoir mon Enduro et de pouvoir partir sur les sentiers avec mon conjoint, chacun avec notre vélo!
Merci à l’équipe de Voltbike pour votre excellent service! 🚲
Je voulais prendre un moment pour souligner l’excellent service de Voltbike! Mon conjoint a acheté un Voltbike Enduro et, après l’avoir essayé et vu à quel point nous sommes satisfaits du vélo, j’ai décidé de commander le mien à mon tour. 😊
J’ai également été très satisfaite du service à la clientèle. Lorsque j’ai téléphoné pour avoir plus d’informations, j’ai eu la belle surprise de pouvoir être servie en français. C’est vraiment apprécié!
Je n’ai pas encore reçu mon vélo, puisque je viens tout juste de le commander, mais jusqu’à présent, mon expérience avec Voltbike est vraiment positive. J’ai très hâte de recevoir mon Enduro et de pouvoir partir sur les sentiers avec mon conjoint, chacun avec notre vélo!
Merci à l’équipe de Voltbike pour votre excellent service! 🚲
Shipping with day and Ross was terrible, I was told bike would arrive between 9-5 spent all day at home no delivery, took 3 more calls to get a call back to be told bike would arrive 2 days after original scheduled day,
I'm so happy with my purchase! The bike is solid, well made and rides real well. Bike packing with it will be amazing next summer. A+.
With the darker mornings brought on by the province's decision to use daylight saving time year round, a strong, bright light is a necessity for me. This light fits the role perfectly.
I recently bought a Mariner V2 from the Volt Calgary store. It has been so much fun to ride. I live in Banff, Alberta, am an artist, and love to take a spin in the valley and capture the mountains around me in images. The Mariner is easy to ride and peddle, and the throttle assist really helps out on the steeper inclines when starting out. I haven't needed to use the folding features, but it makes sense if you are tight on space. Loving my ride. Enjoy the journey.
Took over 5 weeks to receive this order for the rear replacement rack for my first Gen Outback. Still says online that it is in stock and ready to ship. Not true.
After a few emails and no movement I called and and was given excellent service from Jason and one was shipped to me. Slow shipping, not acceptable. As for the rack itself, it was a learning experience getting it to the point where it would fit my bike. My stock rack broke when my bike, with saddle bags, fell over and snapped one of the supports. Thanks Jason for making it happen
Must have upgrade. Should have done it sooner. Nice to be able to tune the fork for rider size.
The blue color is noticeably lighter, and the lower part of the rear derailleur rubs against the spokes when the chain is on the largest rear cog; it needs serious adjustments and is unusable as is. I don't know how to make those adjustments and did not plan on paying a bike shop to make them. It should have been adjusted before shipping.
Excellent bike. Lots of torque. Would be even better with a 48t or 50t crankset :).
Fantastic piece of engineering that makes my rear suspension feel like my Harley road king when going over bumps.