What is the error code “01E” means?

The "Communication Error 01 E" typically refers to a communication failure between the motor controller and the display or other key components of the e-bike's electrical system.

Here are some common causes for this error:

1. Loose or Damaged Wiring: A common cause is a loose or damaged connection between the motor, controller, and display. These wires need to be securely connected and undamaged for the system to communicate properly.
2. Faulty Display or Controller: The error could be due to a malfunction in either the display unit or the motor controller. This might require either the display or controller to be repaired or replaced.
3. Software Glitch: Sometimes, the communication error can occur due to a software issue. A reset or firmware update for the motor or display may be needed to clear the error.
4. Battery Issues: In some cases, if the battery is not providing power, it could interfere with the communication between the consistent components.

Troubleshooting Steps:

1. Check Wiring: Inspect all cables and connectors for any visible damage, loose connections, or corrosion. Make sure everything is securely plugged in.
2. Reset the System: Turn off the bike and then turn it back on to see if the error clears. Some bikes may also have a reset procedure (like pressing a combination of buttons on the display).
3. Update or Reinstall Firmware: If you have access to any firmware updates for your e-bike, it may help resolve any software-related issues.
4. Contact Support: If the error persists, you may need to contact with Voltbike.