Planetary Gears

Ordered and received new gears within a week put them in myself after watching the excellent video instructions bikes running great thanks voltbike

Stripped my previous planetary gears after about 5000k. Put the order in and waited 3 business days until it was shipped- after two days of no action I realized I needed to phone in so it would get put in the mail. After I phoned it was shipped same day. I wasn’t able to commute for two weeks while waiting for the product and then finding the time to install it. Haven’t had any issues with the gears since and I’ve ridden another 4000k or more on these gears.
I made the suggestion at the time: why not have a person or store in Winnipeg who has a few of the voltbike products we need regularly? Planetary gears, motors, bike tubes, batteries etc. So a person here could buy it the same day instead of waiting for it to ship from Vancouver. For folks like me who commute to and from work that would be helpful- taking a couple weeks off because my bike is broken kinda sucks. In the end it was fine and I’ve been greatly enjoying my daily commute through all the Winnipeg weather.

Hello,

The planetary gears worked great. I appreciated that there were clear instructions to help me resolve this problem myself.

Just as a note, though, I recieved this request for review on Feb 29, 2024 that says it was shipped 14 days ago, but I received the planetary gears in April 2023. You might want to check your automated system.

The video was good for changing the gears. But the presence of the small blocking thorn was not mentioned.

Why are they made of nylon? There could be a upgrade with a more durable material
This is the second set of planetary gears in about a year.