Brand new out of the box issues!
Battery shakes - u literally take your hand and move it back and forth, tried tightening still rattles down the trail
Back tire wobbles rattles down the trail, movement side to side with your hand
pedals or motor - not at low speeds but medium speed 30kmh makes clicking noise
I have called left message no return call
i emailed - too have them email me back to email someone else? why didnt they just forward to them and me same time?
i emailed again - hello, got a reply, telling me
1. For the battery rattling issue, can you ensure that the battery is locked in place? If the battery is properly seated then you should not be able to remove it without using the key. You need to mount the battery firm and fully inserted until the key-lock is locked.
-Yes done battery still rattles you can move it w hand
2. Clicking noise when pedalling is most likely related to improperly installed pedals. Please remove the pedals, grease the threads and tighten them tight (as much as you can). If possible, please use a long arm wrench for better tension. Please watch the video below:
https://voltbike.com/a/support/support-repairs-and-service/pedal-installation-on-your-new-voltbike
-Pedals are installed correctly not my first Volt bike it’s my 4th
3. How did you identify that the rear hub is loose? Please send us more details or video if possible
-By taking my hand on back tire and there is movement side to side
-I would like you to take this one back as it seems to have a few things not right, was a shame to get a bike with no one seeing these issues when you packaged up and sent to me cause it started immediately first ride came home tightened everything and took it out a second time noise continues, it has 24 km, on it, easy trails, cause of the rattling noise , I take my other enduro out now no rattling noise runs perfect,
I bought a second enduro to let friends use, and at this point it’s unsafe to ride, please send new one, and u can have this one back, with no issues,
thank you Dan Jones
waiting on a reply